Maintenance, costs and rent, accounted for.

Domus gives property owners and management companies one system for tenant requests, work orders, planned maintenance and rent collection, with clear reporting on what every unit costs.

  • MTN, Airtel and Zamtel mobile money
  • Cost tracking per unit and property
  • Monthly plans for owners and management companies

Monthly statement · November

Kabulonga Flats

Recording
DateItemZMW

    Rent in

    K 0

    Maintenance

    K -0

    Net

    K 0

    From the front door to the skyline.

    0

    mobile money networks: MTN, Airtel and Zamtel

    0

    inbox for every tenant request, not ten WhatsApp chats

    0

    planned jobs forgotten. They raise themselves.

    0%

    of your data on your own server

    Chapter one · A year at Kabulonga Flats

    Twelve months. Every kwacha on the line.

    Month
    —
    Spent
    K 0
    Planned
    0%
    K 3,500K 7,000K 10,500K 14,000JanFebMarAprMayJunJulAugSepOctNovDec

    Planned Repair

    Chapter two · What’s inside

    Six things, done properly.

    Everything property owners and management companies need to look after buildings and the money they make and cost. Nothing you’ll never use.

    1. 01

      One inbox for repairs

      Tenants report a problem with its type, urgency and details, then follow it to done. No more lost voice notes.

    2. 02

      Work orders that carry their costs

      Assign the job, add parts, labour and call-out fees, and close it. Closing tells the tenant it's fixed.

    3. 03

      Maintenance that plans itself

      “Service the borehole pump every 6 months.” The work order appears days before it's due, so nothing slips.

    4. 04

      Cost per unit, per property

      See which flats cost you most. Roofs, gates and boreholes are tracked as the property's common areas.

    5. 05

      Rent and balances

      Monthly charges are created from each lease. Record cash and bank, take mobile money, and see who owes what.

    6. 06

      A dashboard that answers questions

      Spend by month, category and property. Time to fix. Planned versus emergency. Occupancy and rent collected.

    Chapter three · One repair, start to finish

    From a tenant’s phone to a closed job.

    Every step leaves a record, so the cost lands on the right flat without anyone doing sums.

    1. 1Tenant, Flat 4

      Reports it from the portal

      “Kitchen sockets dead since last night. Breaker won’t stay up.”

      Urgent · Electrical

    2. 2You

      Turn it into a work order

      Assigned
      Sparks Electrical
      Due
      Today

      In progress

    3. 3You or your caretaker

      Log what it cost

      Breaker 20A
      K 350
      Call-out
      K 200

      K 550 total

    4. 4Domus

      Closes and counts it

      Tenant notified. Added to Flat 4 and to electrical spend. Fixed in 1.2 days.

      Resolved

    Chapter four · Rent

    Rent, paid
    with a PIN.

    Tenants pay from the portal. A prompt pops up on their phone, they enter their PIN, and the payment lands on their balance by itself. Payments run through PawaPay.

    • MTN

      MoMo

    • Airtel

      Money

    • Zamtel

      Kwacha

    Cash and bank transfers are recorded too.

    Today

    • Tenant

      Pay rent for November

      K 4,500 · MTN MoMo · 097 *** 4412

    From two flats to two hundred.

    2–10 units

    The family landlord

    A couple of flats at the back, a block in Kabulonga. Stop keeping costs in a notebook.

    10–80 units

    The growing portfolio

    Several properties and a caretaker. See which building eats the budget.

    80+ units

    Estates and agencies

    Planned maintenance across many sites, rent collection at scale, numbers for the owners.

    One portfolio. One simple subscription.

    Pay monthly for the units you manage. Tenant rent payments are separate.

    Property owners

    K249per unit / month

    For individual owners looking after their own portfolio. Maintenance, reporting and rent management in one place.

    Organizations

    K499per unit / month

    For property management companies, agencies and organizations. Maintenance, reporting and rent management in one place.

    Prepay for at least one unit. Renew monthly with mobile money through Kwama. Expired accounts keep read-only access to their records.

    Start keeping the books.

    Add your first property in a few minutes. Invite tenants when you’re ready.